{"id":11636,"date":"2026-01-08T15:33:40","date_gmt":"2026-01-08T15:33:40","guid":{"rendered":"https:\/\/ockendenmatdev.wpenginepowered.com\/intrebari-frecvente\/"},"modified":"2026-03-24T14:12:24","modified_gmt":"2026-03-24T14:12:24","slug":"intrebari-frecvente","status":"publish","type":"page","link":"https:\/\/www.ockendenmaternityreview.org.uk\/ro\/intrebari-frecvente\/","title":{"rendered":"\u00centreb\u0103ri frecvente"},"content":{"rendered":"\n

Revizuirea s-a \u00eenchis pentru cazuri noi s\u00e2mb\u0103t\u0103, 31<\/sup> mai 2025. Acest lucru \u00eenseamn\u0103 c\u0103 orice familie \u0219i\/sau personal care ar dori s\u0103 se prezinte la revizuire pentru a-\u0219i \u00eemp\u0103rt\u0103\u0219i experien\u021ba cu Nottingham University Hospitals NHS Trust (NUH) trebuia s\u0103 fac\u0103 acest lucru p\u00e2n\u0103 la aceast\u0103 dat\u0103. Dac\u0103 sunte\u021bi o familie care are nevoie de asisten\u021b\u0103 suplimentar\u0103 cu privire la modul \u00een care s\u0103 progreseze o pl\u00e2ngere actual\u0103 sau trecut\u0103 cu privire la standardul de \u00eengrijire la NUH, v\u0103 rug\u0103m s\u0103 urma\u021bi instruc\u021biunile de mai jos. De asemenea, pute\u021bi g\u0103si sprijin disponibil pe paginile noastre de sprijin care pot fi g\u0103site \u00een meniul derulant. <\/p>\n\n

\n

Familiile ne spun c\u0103, la nivel na\u021bional, procesele actuale \u00een vigoare pentru ca familiile s\u0103 \u00ee\u0219i exprime \u00eengrijor\u0103rile r\u0103m\u00e2n dificil de parcurs. \u00cen urma raportului nostru final, sper\u0103m ca toate serviciile NHS s\u0103 ia m\u0103suri pentru a \u00eembun\u0103t\u0103\u021bi procesul de reclama\u021bie pentru familii – elimin\u00e2nd barierele \u00een accesarea r\u0103spunsurilor, f\u0103c\u00e2nd procesul mai eficient \u0219i mai u\u0219or de navigat \u0219i, cel mai important, un proces care este mai bl\u00e2nd cu familiile. Am inclus traseul actual pe aceast\u0103 pagin\u0103 pentru to\u021bi cei care ar putea avea nevoie s\u0103 \u00eel utilizeze. <\/p>\n<\/blockquote>\n\n

1. Contacta\u021bi Serviciul de consiliere \u0219i leg\u0103tur\u0103 cu pacien\u021bii (PALS) din cadrul Trustului <\/h2>\n\n

PALS sunt pentru preocup\u0103ri imediate, dar primesc \u0219i reclama\u021bii prin e-mail cu privire la \u00eengrijire.<\/p>\n\n

PALS poate ajuta pacien\u021bii sau rudele \u0219i \u00eengrijitorii acestora prin:<\/p>\n\n

    \n
  1. Furnizarea de informa\u021bii despre servicii at\u00e2t \u00een cadrul Trustului, c\u00e2t \u0219i \u00een cadrul altor organiza\u021bii<\/li>\n\n\n\n
  2. Contactarea departamentelor din spital \u00een numele dumneavoastr\u0103<\/li>\n\n\n\n
  3. Ascultarea oric\u0103ror preocup\u0103ri pe care le pute\u021bi avea \u0219i ajutarea la rezolvarea acestora<\/li>\n\n\n\n
  4. Transmiterea feedback-ului \u0219i complimentelor dvs. c\u0103tre personal<\/li>\n\n\n\n
  5. Consiliere cu privire la modul \u00een care pute\u021bi depune o pl\u00e2ngere<\/li>\n<\/ol>\n\n

    Pentru familiile care nu au primit \u00eengrijiri la Spitalele Universitare Nottingham – pute\u021bi g\u0103si Serviciul de consiliere \u0219i leg\u0103tur\u0103 cu pacien\u021bii (PALS) aici.<\/a><\/p>\n\n

    2. Sau…scrie\u021bi o scrisoare oficial\u0103 directorului executiv al Nottingham University Hospitals NHS Trust, Anthony May<\/h2>\n\n

    Dac\u0103 dori\u021bi s\u0103 v\u0103 exprima\u021bi \u00eengrijorarea fa\u021b\u0103 de Trust, pute\u021bi scrie o scrisoare directorului executiv al Trustului. Acesta va investiga \u0219i are obliga\u021bia de a v\u0103 informa cu privire la evolu\u021bia cazului. Exist\u0103, de obicei, o perioad\u0103 de timp pentru aceasta. Dup\u0103 ce primi\u021bi un r\u0103spuns la pl\u00e2ngere, v\u0103 pute\u021bi adresa din nou Trustului dac\u0103 sunte\u021bi nemul\u021bumit de modul \u00een care Trustul a tratat pl\u00e2ngerea dumneavoastr\u0103. <\/p>\n\n

    3. Sau…contacta\u021bi Consiliul de Nursing \u0219i Moa\u0219e (NMC) sau Consiliul Medical General (GMC)<\/h2>\n\n

    General Medical Council (GMC) \u0219i Nursing and Midwifery Council (NMC) stabilesc standardele pe care medicii, asisten\u021bii medicali \u0219i moa\u0219ele din Regatul Unit \u0219i asisten\u021bii medicali asocia\u021bi din Anglia trebuie s\u0103 le \u00eendeplineasc\u0103 pentru a oferi \u00eengrijiri sigure. \u00cen cazul \u00een care cineva ridic\u0103 probleme la GMC\/NMC cu privire la competen\u021bele, comportamentul sau performan\u021ba unui medic, asistent medical sau moa\u0219\u0103, acestea pot investiga \u0219i lua m\u0103suri. Oricine poate ridica o problem\u0103. Pute\u021bi semnala o \u00eengrijorare cu privire la propria \u00eengrijire sau \u00een numele altei persoane. G\u0103si\u021bi mai multe informa\u021bii despre cum s\u0103 ridica\u021bi o problem\u0103 pe site-ul lor web. <\/p>\n\n

    \n\n

    Pentru a contacta GMC despre un medic<\/h2>\n\n

    Cea mai rapid\u0103 \u0219i u\u0219oar\u0103 modalitate este s\u0103 completa\u021bi formularul online<\/a> sau s\u0103 o contacta\u021bi pe Laura Berryman. Laura este manager de investiga\u021bii \u0219i punctul de contact al GMC pentru familiile implicate \u00een Nottingham Maternity Review. <\/p>\n\n

    laura.berryman@gmc-uk.org<\/strong><\/a><\/p>\n\n

    0161 923 6712<\/strong><\/p>\n\n

    Pentru a contacta NMC despre o asistent\u0103 medical\u0103, moa\u0219\u0103 sau asistent medical asociat <\/h2>\n\n

    Pentru a contacta NMC \u00een leg\u0103tur\u0103 cu o asistent\u0103 medical\u0103, o moa\u0219\u0103 sau un asistent medical asociat, pute\u021bi completa un formular online<\/a> sau o pute\u021bi contacta pe Rupa Patel. Rupa Patel este ofi\u021ber de sprijin public. <\/p>\n\n

    rupa.patel@nmc-uk.org<\/strong><\/a><\/p>\n\n

    020 7681 5573<\/strong><\/p>\n\n

    Pute\u021bi g\u0103si mai multe informa\u021bii despre depunerea unei pl\u00e2ngeri online, aici.<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

    Revizuirea s-a \u00eenchis pentru cazuri noi s\u00e2mb\u0103t\u0103, 31 mai 2025. Acest lucru \u00eenseamn\u0103 c\u0103 orice familie \u0219i\/sau personal care ar dori s\u0103 se prezinte la revizuire pentru a-\u0219i \u00eemp\u0103rt\u0103\u0219i experien\u021ba cu Nottingham University Hospitals NHS Trust (NUH) trebuia s\u0103 fac\u0103 acest lucru p\u00e2n\u0103 la aceast\u0103 dat\u0103. Dac\u0103 sunte\u021bi o familie care are nevoie de asisten\u021b\u0103 … Continued<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-narrow.blade.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-11636","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\n\u00centreb\u0103ri frecvente - Ockenden Review<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"http:\/\/www.ockendenmaternityreview.org.uk\/ro\/intrebari-frecvente\/\" \/>\n<meta property=\"og:locale\" content=\"ro_RO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u00centreb\u0103ri frecvente - Ockenden Review\" \/>\n<meta property=\"og:description\" content=\"Revizuirea s-a \u00eenchis pentru cazuri noi s\u00e2mb\u0103t\u0103, 31 mai 2025. 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