• Update on Shrewsbury and Telford Hospitals NHS Trust

    Our work assessing maternity care provision by Shrewsbury and Telford Hospital NHS Trust concluded with publication of our Report in March 2022 (available at:

    As of June 2024 we are setting up connections between the Trust and families affected by the Trust’s maternity care provision. The purpose of this is to help the Trust with implementation of the Immediate and Essential Actions (IEAs) and Local Actions for Learning (LAFL) in our Report. If you want to know more about this, or you are interested in becoming involved, please email us at [email protected]

    We appreciate that many families may feel they do not wish to be involved, which is of course perfectly fine. If you would like to be involved you can have as little or as much engagement as you wish. This might include meeting with Donna Ockenden and the team with the Trust on an occasional basis and providing feedback to the Trust from a family perspective. Donna is likely to be in Shrewsbury next in early August 2024.

  • Message from Donna Ockenden – Chair of the Independent maternity review

    Message from Donna Ockenden – Chair of the Independent maternity review

    The Shrewsbury and Telford Maternity Review has now concluded and published its final report. The Chair, Donna Ockenden, and her team thank all the families and stakeholders for their cooperation, support and assistance.

    As the review has now concluded the maternity review team will not be in a position to deal with any further communications and enquiries. We are now completely focused on providing feedback to our families who are already within the review. You are invited to read the Final Report, a link to which can be found here, if you would like to know more about the conclusions of the Review.

    If you are a patient or a family member of a patient and you have a new enquiry about the Shrewsbury and Telford Hospital NHS Trust, we encourage you to direct these to [email protected]. Alternatively, if you have a complaint about your care please refer to

    If you have queries or concerns about any other NHS Trusts or services, please contact the Chief Executive’s Office or the PALS department at the correct Trust.

    Unfortunately we are not able to answer queries or deal with concerns outside of the original Terms of Reference of our maternity review. We can now only answer emails and other communications from our group of families that are already part of this review. 

    With thanks and best wishes
    Donna Ockenden

  • Publication of the Independent Review of maternity services at The Shrewsbury and Telford Hospital NHS Trust

    Today, Wednesday 30 March 2022, marks the publication of our final report of the Independent Review of maternity services at The Shrewsbury and Telford Hospital NHS Trust. Our independent multi – professional team of midwives and doctors including obstetricians, neonatologists, obstetric anaesthetists, a physician, cardiologist, neurologist and others have examined the maternity care and treatment provided to 1,486 families over two decades at the Trust.

    This report identifies more than 60 Local Actions for Learning for the Trust and another 15 key Immediate and Essential Actions to improve all maternity services in England, including financing a safe and sustainable maternity and neonatal workforce and ensuring training for the whole maternity team meets the needs of todays maternity services. We state that trust Boards must have oversight and understanding of their maternity services. Trust boards must ensure that they listen to and hear local families and their own staff.

    Read the Final Report | Read the Press Release