Independent review of maternity services at
Shrewsbury and Telford Hospital NHS Trust

Message from Donna Ockenden – Chair of the Independent maternity review

The Shrewsbury and Telford Maternity Review has now concluded and published its final report. The Chair, Donna Ockenden, and her team thank all the families and stakeholders for their cooperation, support and assistance.

As the review has now concluded the maternity review team will not be in a position to deal with any further communications and enquiries. We are now completely focused on providing feedback to our families who are already within the review. You are invited to read the Final Report, a link to which can be found here, if you would like to know more about the conclusions of the Review.

If you are a patient or a family member of a patient and you have a new enquiry about the Shrewsbury and Telford Hospital NHS Trust, we encourage you to direct these to [email protected]. Alternatively, if you have a complaint about your care please refer to https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs

If you have queries or concerns about any other NHS Trusts or services, please contact the Chief Executive’s Office or the PALS department at the correct Trust.

Unfortunately we are not able to answer queries or deal with concerns outside of the original Terms of Reference of our maternity review. We can now only answer emails and other communications from our group of families that are already part of this review.

With thanks and best wishes
Donna Ockenden

Message from the Independent Maternity Review Team

We are currently receiving hundreds of emails in our maternity review inbox and via all forms of social media. Thank you for all your kind and positive messages about our final report. They are very much appreciated by the team.

We have also received multiple speaker enquiries for Donna. We are prioritising contact with (and emails from) our review families and we will respond to all the other queries as soon as we can.

With best wishes
The Maternity Review Team

Publication of the Independent Review of maternity services at The Shrewsbury and Telford Hospital NHS Trust

Today, Wednesday 30 March 2022, marks the publication of our final report of the Independent Review of maternity services at The Shrewsbury and Telford Hospital NHS Trust. Our independent multi – professional team of midwives and doctors including obstetricians, neonatologists, obstetric anaesthetists, a physician, cardiologist, neurologist and others have examined the maternity care and treatment provided to 1,486 families over two decades at the Trust.

This report identifies more than 60 Local Actions for Learning for the Trust and another 15 key Immediate and Essential Actions to improve all maternity services in England, including financing a safe and sustainable maternity and neonatal workforce and ensuring training for the whole maternity team meets the needs of todays maternity services. We state that trust Boards must have oversight and understanding of their maternity services. Trust boards must ensure that they listen to and hear local families and their own staff.

Read the Final Report | Read the Press Release


This is the official website for the independent review of maternity services at the Shrewsbury and Telford Hospital NHS Trust.


The review was commissioned in 2017 by the then Secretary of State for Health and Social Care, Jeremy Hunt MP.  Since the original launch of the review many more families have come forward with concerns about their care.

Donna Ockenden is leading a team of independent health professionals to review cases of serious and potentially serious concern in maternity services at the Trust.  We would like to hear from anyone who feels that they or their family have a potential case of significant concern and ask that they please get in touch by the end of May, 2020.